Frequently Asked Questions

Who pays for long term care and what is the cost?
There are two options for paying for long term care. The first is from private assets that are available to the resident and the second is Pennsylvania Medicaid. For residents with Long Term Care Insurance, this will help offset the cost of nursing home care but will most likely not cover the full expense. Medicaid eligible residents are responsible for paying their income to Providence and Medicaid covers the rest of the expenses. Medicaid eligibility is different for community-based applications. Basic requirements for Medicaid eligibility in a long-term care facility are:

What happens when private funds run out and who assists with applying for Medicaid?
When private assets exhaust and residents are eligible for Medicaid the facility can assist with completing a Medicaid application or recommend a Medicaid specialist or elder care attorneys that are qualified to assist. There is no change in the level of care that is provided to the resident based on payer source.

Do you have nurses and certified nurse’s aides 24 hours per day?
There is always nursing and certified nurse’s aides at Providence to assist and assess our residents. Nurses provide various treatments ordered by physicians as well as administer medications and our certified nurse’s aides are available to assist with all activities of daily living.

Is there a doctor on staff or how often does the doctor see the patients at Providence?
Providence is proud to announce that we have a doctor that rounds at the facility as frequently as our residents require and at a minimum of three days per week. The doctor is always on call and in direct communication with our nursing staff to ensure that quality care is given always, day or night.

Who gets therapy and how often?
The residents of Providence are screened and treated by the therapy department upon admission. This ensures that our residents are at their highest functioning level and given the direction and tools they need to be as safe and independent as possible. This helps Providence establish a baseline of functionality for our residents. Our clinical team works hand in hand with our therapy department to ensure that our resident’s unique care needs are met. When there is any deviation from the established baseline the therapy team is at Providence seven days a week to work with our residents towards their baseline.

What are visiting hours? (Important – Please Take a Look at our Efforts Against Coronavirus)
Providence does not limit the hours of visitation. We always encourage guests to visit as long as it does not disrupt the care and wellbeing of our residents.

Can dogs/pets visit?(Important – Please Take a Look at our Efforts Against Coronavirus)
Yes, dogs/pets can visit if they are on a leash. However, pets cannot enter the main dining space, but visitors can bring pets in and utilize the other main visiting spaces at any time.

Can families reserve space for events such as birthday parties?
Yes, we suggest that you contact our activities department so that they can assist you/talk to you about arranging a party for your loved one. Also, you can bring your own party items.

How does laundry work?
We have a laundry system you may utilize at no extra cost. If you choose to use this, please provide clothes in a labeled bag to the nursing station. We then will have the housekeeping department label the clothes and return promptly to the assigned room. You can also choose to take the laundry home with you to wash.

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